T&C's - Important Informationen for your holiday at Hotel Alpin Life

 

Arrival & Departure

On the day of your departure, your room/apartment is available until 10:00am. On the day of your arrival, your room/apartment is available at 03:00pm. Please inform us well enough in advance if you plan to arrive earlier.


Discounts

It is possible to book the Junior suite and the west-side room no. 108 with an additional single bed. The 3rd adult person gets a discount of 20%.


Breakfast

Room rates are incl. buffet breakfast per person/day. Our apartments are for self-caterers, but we can offer breakfast service on request.

 

Cancellation

Cancellations are only accepted in written form. Cancellation conditions according to the Austrian Hotel Regulations:

- 3 months or more before the date of arrival: no cancellation fee

- 3 months to 1 month before the date of arrival: 40% of the total agreed price

- 1 month to 1 week before the date of arrival: 70% of the total agreed price

- up to 1 week before the date of arrival: 90% of the total agreed price

If you don't arrive at all, we charge the total agreed price. Until before 3 months of the agreed date of arrival of the guest, Hotel Alpin Life may rescind the Accommodation Agreement by means of uniliteral declaration at any time, if there are justified reasons.

If it is, contrary to expectiations, not possible for you to arrive at the agreed date of arrival, you may conclude cancellation protection insurance: http://www.europaeische.at/en/private-travel/vacation-in-austria.html

 

Payment

Unfortunately, we cannot accept card payments. Please pay the total agreed price for your stay on the date of departure.


Dogs

Per dog and day, we charge EUR 15.00, big dogs are only allowed on request. Please bring your own dog blanket and basket. Please understand, that dogs are not allowed in some rooms, in the dining room and in our wellness and spa areas. We reserve the right to charge an additional fee for final cleaning.

 

Smoker - Non-smoker?

Please note, that smoking is not allowed in our guest rooms, apartments and the dining room. You may smoke on your balcony (if your room/apartment has one) or outside of the building.

 

Final cleaning of apartments

All apartment rates include final cleaning. We reserve the right to check your apartment on the date of your departure and charge additional fees if there are severe damages and/or heavy contamination.

 

Prices and payment terms

In case of incorrect prices, we reserve the right to make adjustments and refer to our current price lists. With the release of new price lists, all previous price lists lose their validity!

We are not liable for errors, printing errors and/or changes in prices and offers.

Terms and conditions of the Austrian Hotel Regulations apply.